About Us

What we really do?

One of the leading providers of IT solutions in Sri Lanka and a reliable supplier of service and high-quality solutions, as well as cost leadership, our parent company, Sinetcom is recognized as a visionary corporate entity that has led the way in offering innovative products and services across several segments.

 

Our Vision

An organization with a vision for tomorrow’ s innovative solutions

Our Mission

“We are a professional organization, providing an exceptional standard of customer satisfaction through our commitment to maintain the highest level of quality, integrity and dedication in all products, services and solutions offered by us”.

Abbas Kamrudeen Managing Director

Sahan Marga Head of Sinetcom

Our Qulity Policy

Assurance of being committed in providing high Quality products from world renowned principals and high standard services is a foundation stone of Debug’s drive for success, as a preferred ICT Distribution & SI Company among our valued customers & Dealers. This is achieved through the equipment with superior technology, process orientation and excellent customer service.
Achievement of high standards is the committed responsibility of each and every one of us. We are all therefore geared to work actively with the improvement of our activities and processes, creating goodwill for the company..

Our Objective

To be recognized as the premier solutions provider in the IT & Communications sectors.
To be recognized as the premier service excellent company for ICT sector in Sri Lanka and to offer new and innovative maintenance to sustain our existing clients as well as to attract potential customers.
To increase our value added services to all peripherals market segments.

History of the Company

In 1989, Colombo’s rapidly progressing IT industry saw the birth of an organisation aptly named Debug Computer Peripherals. This new organization was committed to supporting the growing demand for computer peripherals of reputed quality. Since then Debug has played a major role in helping to shape the role of responsible distribution of high quality IT products by introducing a new standard in the sale and servicing of such items.

Cooperate with Us!

To be committed to a culture of innovation constantly in search of the unknown.
To create a learning organization.
To be an organization which develops its people based on ability, performance and personal character.
To be a truly service company where value creation to the customer will be our focus.
To be conscious of society’s interests of which we are a part of.
To be a leader of change.

What can we do for you ?

Bringing the advanced competencies of the world’s best known IT brands to our customers.

Our goal is to maintain the most robust, reliable and efficient Industry’s best services and solutions by maintaining a loyal customer base catering to both retail and corporate segments.a

Our goal is to maintain the most robust, reliable and efficient Industry’s best services and solutions by maintaining a loyal customer base catering to both retail and corporate segments.a

To be recognized as the premier solutions provider in the IT & Communications sectors.
To be recognized as the premier service excellent company for ICT sector in Sri Lanka and to offer new and innovative maintenance to sustain our existing clients as well as to attract potential customers.
To increase our value added services to all peripherals market segments.

Our culture is one, which is open and dynamic, always looking forward to doing things differently from the rest.
We have been and will be positive towards change and continuous improvement drawing from the initiatives and skills of our staff, our greatest asset.
Our culture is one, which would evolve with time and would be an impetus to success and growth.
Whilst being liberal, our culture is one which respects the norms of business, society and the ethics of the organization, which we believe would give us direction and discipline